Orange Zest™
The First Scrape of Clarity
When a business loses its flavour, you can taste it everywhere.
Slow decisions, tired teams, and promises that don’t quite land.
Orange Zest™ wakes things up.
It’s a ten-minute CX readiness diagnostic that scrapes back the surface to show what’s really driving – or dulling – your customer experience.
Bright, sharp, and revealing, it’s the first taste of truth in your CX journey.
Fast, affordable, and built for leaders who want clarity without the consultancy garnish.
What You Get
You’ll receive your own personalised Orange Zest™ Report — a bright snapshot across six essential ingredients of customer experience maturity:
Leadership & Strategy
Customer Insights & Access
Ownership & Structure
People & Culture
Innovation & Customer Centricity
Measurement & Improvement
Your report highlights where the sweet spots are, where the bitter notes hide, and what to do next.
It’s practical, fast, and ready to share. The kind of clarity that gets teams talking before the next meeting.
Why Start Here?
Because customer experience isn’t about smiles – it’s about systems.
Orange Zest™ measures whether your organisation is ready to create great experiences consistently and at scale.
Use it to:
• Spark sharper conversations before planning cycles.
• Align teams around customer truth, not assumption.
• Replace opinion with evidence – fast.
Take it solo to start the reflection, or share to spark more honest internal dialogue.
Every reflection here builds momentum for growth.
And when you’re ready to go deeper, Blood Orange™ is the next squeeze.
It blends every perspective across your team into one rich view of where alignment holds, where it breaks, and where energy is waiting to burst through.
It’s the full-bodied truth beneath the peel — for leaders ready to turn fresh insight into real organisational revenue and profit growth.
Are You a Consultant?
Orange Zest™ is the perfect wake-up call for client teams.
Drop it into discovery sessions, pre-workshop prep, or leadership off-sites.
It helps you land faster, cut through noise, and build traction without the warm-up routine.
If you’d like to use it with your clients or adapt the engine to your own frameworks, request Consultant Access through the Contact Us page.
You’ll gain visibility into reports, receive notifications, and have the option to blend your own voice with the Half Time Orange engine.
Pricing That Feels Right
Orange Zest™ runs on a pay-what-you-believe model.
If it gives you clarity, focus, or a valuable shift in perspective, contribute what you think it was worth.
Suggested contribution: NZ $99.95
Every dollar helps keep the tool free for others and fuels development of deeper diagnostics like Blood Orange™.
Testimonials
“A quick, sharp reset. It made me realise our CX efforts were all activity, no alignment.”
— CX Lead, Retail Sector (NZ)
“This isn’t a warm-up exercise. It’s ten minutes that cut straight to what matters.”
— Independent Consultant (UK)
“We used it before our planning offsite — suddenly everyone was talking about the same truths.”
— Operations Director, Professional Services (AU)
Ready to Add Zest to Your CX?
Fresh thinking starts with a single squeeze.
Take the Orange Zest™ diagnostic today — bright, fast, and full of insight.
Your customers will taste the difference.