Same engine. Two voices. Which flavour?
Same engine. Two voices. One sharp edge.
- Sweet Orange – Encouraging and reflective
- Sour Orange – Sharper, punchier, and a bit more provocative
This isn’t about novelty. It’s about tone as a strategic tool.
Use the version that gets the right conversation started – or try both and see which suits best.
When your customer focus needs a reset, not another dashboard.
The CX Warrant of Fitness™ helps you see how customer-focused your organisation really is – and where that focus is quietly breaking down.
It’s built for reflection, challenge, and momentum. Whether you’re working solo or nudging your team toward a better conversation, this is the fastest way to re-centre around what matters most.
One person taking it is all it takes to spark change.
This isn’t a personality quiz or a quick team-building warm-up. It’s a ten-minute tool that gets people thinking differently. Fast.
You’ll get a personalised PDF report, a clear score across six core dimensions of customer experience, and practical insights that often land harder than expected (especially with the Sour Orange).
Start solo. Share it. That’s how teams get pulled into sharper conversations. No workshop booking, no login, and no waiting around.
Why people are using it.
Some use it to reflect before a big meeting. Others bring it into team discussions to surface what’s really going on. Consultants use it to open discovery sessions with punch.
It’s already being used by:
- CX and service leads kicking off planning work
- Strategy teams stuck in misalignment
- Consultants reframing client conversations
- Project leads stress-testing assumptions
- Leaders wanting a clearer pulse on the customer truth
“This customer experience diagnostic helps teams spot where focus is drifting, and what to do next.” – NZ-based consultant
What you pay is up to you.
You can complete the diagnostic and receive your report at no cost. If it delivers insight, clarity or a valuable shift in thinking – pay what you believe it was worth.
Some people chip in afterwards. Others don’t. That’s fine. The tool is built to be useful first, and sustainable second.
If you’re part of a team or a consultant working with clients, there are extended options available. Teams can request a tailored Team Gap Report. Consultants can get full visibility through Consultant Access.
Some FAQs
Q: What do I get?
A: A tailored PDF report with a score across six CX dimensions, commentary on where you stand, and sharp next steps.
Q: Can I share it?
A: Absolutely. The insights get richer when more people take it and compare results.
Q: Who created this?
A: The CX Warrant of Fitness™ is built by Half Time Orange, an independent CX product creator. It’s shaped by over 30 years of hands-on customer experience across industries, and refined through 8+ years of independent CX consultancy.
Q: What happens to my data?
A: We take privacy seriously. Your responses are used only to generate your report. No personal or identifying data ever goes near AI. We don’t sell your data and will never spam your inbox. You can read our full privacy policy before you start.