Research from 2017 by Deloitte and Touche found that customer-centric companies were already 60% more profitable than companies that were not focused on the customer.
In 2021 customer-centricity has become even more important to achieving success.
Successful customer-centric companies know that identifying and tackling the inhibiting factors to Customer Experience is like releasing the handbrakes.
Half Time Orange's simple CX Warrant of Fitness is a 10-minute survey that quickly appraises what's responsible for your Customer Experience.
Let's find out how to amplify your Customer Experience efforts.
If you can spare 30 minutes to explore your results with Half Time Orange, we will walk you through your personalised insight-rich report. Helping you identify the 2 or 3 opportunities that will have the biggest impact on your Customer Experience.
If you'd rather just complete the survey, there's still no charge
*Reports are usually NZ$350 if your schedule is too busy to meet, and you'd like to get this valuable report, to go.
From the work we have done I have been blown away by the repeat business and new revenue streams that have opened. Amazing what happens when you can look through the customer’s lens.
The team at Half Time Orange exceeded all my expectations.
Answer the ten minute survey
We analyse your responses
We email you so we can connect on a call
Brenton Webber is the Founder of Half Time Orange.
Customer Experience (CX) Advocate | New Zealand's First Accredited Customer Experience Specialist (ACXS) | Founder of Half Time Orange | Changemaker, Music Maker & Podcaster
"The knowledge of business principles shown by Brenton Webber demonstrates skill and proficiency beyond his years. I was honored to appear as Brenton’s guest on the podcast show for his company, Half Time Orange. He expertly guided the conversation, made me feel welcome, and brought a great synergy to the table as we talked about customer experience, the importance of actionable data, and other related topics. If you need expertise in practical customer experience strategies, you can’t go wrong with Brenton Webber." - Joseph Perez ("Dr. Joe")
Darlington Makovere is our Ambassador to Africa and Europe.
Darlington is also CEO of Student Accommodation startup, Kwilo.
Incredibly passionate about Customer Experience, he "loves helping companies shift their systems and processes to create an environment where customer outcomes are met."
You'll understand what's slowing down your Customer Experience efforts, so you can release the handbrakes.
We suggest you complete the short simple survey over your morning coffee. All you need to bring is your device and your grey matter.
Absolutely not. If after completing the main questions you've got enough value (and there is significant value to be gained by just thinking about the 19 questions you'll answer) then you can simply close the survey without taking another step.
The only charge will be for anyone wanting the full report from Half Time Orange without the accompanying meeting. This meeting would allow us to explore the report's findings in depth, but you are not obligated to pay for anything or meet with us.
Contact us directly if you know you need our services.
+64 9 216 2400