Same engine. Two voices. Which flavour?
The CX Warrant of Fitness™ is a short, sharp diagnostic that helps teams get honest about how they really deliver customer experience.
It’s not a personality quiz or a feel-good checklist. It’s a way to surface the things that matter: what’s working, what’s not, and what’s being quietly ignored.
Whether you’re preparing for a key meeting, trying to shift a stuck strategy, or just need a fresh perspective, this is a simple way to start the right conversations.
Same engine. Two voices. You choose how you want to hear it.
The CX Warrant of Fitness™ is a short, sharp diagnostic built to spark honest conversations about how your organisation really delivers customer experience.
Some people prefer a constructive, shareable tone that helps teams reflect and plan together.
Others want a sharper edge that cuts through the noise, provokes, and challenges the status quo.
Both versions ask the same questions.
What changes is the voice in your ear.
Why people are using the CX Warrant of Fitness™
It’s a fast, human way to kick off real conversations about how your business shows up for customers.
Some people use it to reflect before a strategy session. Others bring it to team meetings to spark discussion.
Consultants and CX leaders use it to frame what matters before diving into solutions.
Whatever your role, it’s a starting point. It helps you see what’s working, what’s stuck, and what’s ready to shift.
Free to use. Built to be useful.
The CX Warrant of Fitness™ is free because honest insight should be accessible.
If it gets you thinking, sparks a better conversation, or helps you shift something that matters, we’ve done our job.
If you’d like to support the work or stay in the loop as it evolves, you can do that right here, or after you’ve seen your report.
Why people are using the CX Warrant of Fitness™
Q: Is this really free?
A: Yes. No catch. It’s part of the mission to help teams build stronger customer focus without needing a big consultancy budget.
Q: What will I get?
A: A personalised PDF report based on your responses, including scores and insights across 6 dimensions, and some practical next steps.
Q: Can I share the results with my team?
A: Absolutely. In fact, that’s where the tool really shines – in the conversations it helps spark.
Q: Can others in my company take it too?
A: Yes, and if they do, you’ll start to see where perspectives align or diverge. That’s where real progress starts.
Q: Who created this?
A: The CX Warrant of Fitness™ was created by Half Time Orange. It’s built on real-world experience from customer-focused roles across industries, including 8 years of CX consulting, all with one goal: helping people see their organisations more clearly and ignite great conversations.
Q: What happens to my data?
A: We take privacy seriously. Your responses are used only to generate your report. We don’t sell your data or spam your inbox. You can read our full privacy policy before you start.
