“Very revealing in our CX results. No surprises, but still useful to see it clearly.”– Insights Manager in the Food Industry, NZ
“Overall a terrific tool.”– Customer Experience Director in Utilities, AU
“Our CX maturity’s not where I’d like it to be, so the mixed scores made sense. The questions really got me thinking.”– Product Manager in Banking & Finance, NZ
“…this is VERY cool.”– Customer Experience Consultant, US
“Valuable reading – a pretty accurate assessment. I’ve passed it on to our CMO.”– CX Leader in the Medical Insurance Industry, NZ
Tried it yourself?
We’d love to hear what landed, or what didn’t.
Send us a message on LinkedIn or emailand if you’re happy for us to share it, we’ll feature your words here.